Cheaters and eBay and Selling CDs

eBay is making me nuts. No, this isn’t another rant about policy change - well, not directly. It’s about their response to email inquiries. It’s like they don’t actually read anything you send. They find a keyword that goes along with a policy, paste the policy into a response, and send it off.

Specific case this time is an email I sent asking that they take a look at an ebook seller who is delivering his goods digitally, although his auctions say they’re on CD.

I know I’m kind of reverting to that 12 year old: “you can’t do that, it’s against the rules!” But it’s frustrating to have gone through all the changes, working hard to comply, and then see someone breaking those rules.

Anyway, I bought a couple of items to make sure, and then I asked eBay to look into it and do something. The first email included dispute resolution policies, suggesting I contact the seller to work things out. Um, no, not going to happen. The last one quoted the digital delivery rules. Hello? I know the rules, that’s why I wrote, and I did explain exactly - again - what the problem is. Don’t know how they’re ever going to take action when they can’t take a minute to read the entire email. Oh well.

On another note, business is picking up for my ebooks on CD business. The beginning of July was dismal, but there seem to be more buyers lately. And I’ve had some lovely emails from happy customers. Always helps keep me motivated!

This isn’t a leaps and bounds growth by any means. My sales are only about $20 more this month than last, but I haven’t listed as many new titles as I’d hoped, either. It does mean that I’m paying all my fees out of earnings, so definitely life is good! And it’s pretty cool how a few sales can motivate me to get more done.

I’m going back to my listings now. Just wanted to share the latest bit of eBay nonsense.

Be well.